SHIPPING & RETURNS
SHIPPING POLICY
Thank you for visiting KINGDOM ACCESS STORE. This page details the terms and conditions of our Shipping Policy.
ORDER PROCESSING
All orders are processed and shipped within 1-7 business days. Orders are not processed on weekends or holidays.
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Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders.
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Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.
POTENTIAL DELAYS AND COVID-19
The health and safety of our employees and customers is our top priority. We’ve redesigned our order fulfillment center to comply with government/state-recommended social distancing and personal protective equipment guidelines.
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We will notify you when your order is shipped or if we foresee any issues with fulfilling your order.
SHIPMENT CONFIRMATION & ORDER TRACKING
After you’ve placed an order, you will receive an order confirmation email. At this stage, please allow time for order processing.
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You will then receive a shipment confirmation email notification once your order has shipped (within 1-7business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.
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TRACK YOUR ORDER HERE: https://tools.usps.com/go/TrackConfirmAction_input
DOMESTIC SHIPPING RATES
Shipping fees for your order will be calculated and displayed at checkout.
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OR
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$8 Flat Rate Shipping is available on all orders shipping to addresses within the continental United States.
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If you would like to expedite your shipping date, please check the options below:
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Shipment Method
Estimated Delivery Time
Shipment Rate
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Priority Mail
3 - 5 Business Days
Live Rate is around $8
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Priority Mail Express
1-2 business days
Live Rate is around $25
INTERNATIONAL SHIPPING RATES
COMING NEXT!
DAMAGES, RETURNS, EXCHANGES, AND REFUNDS
If you don’t receive your order within 15 days of receiving your shipping confirmation email, please contact us at contact@kingdomaccess.store with your name and order number, and we’ll look into it for you.
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KINGDOM ACCESS values the quality of its products. A personalized inspection is done on each order, guaranteeing our high-quality standards. If your order arrives damaged in any way, please email us as soon as possible at contact@kingdomaccess.store. Please include your order number, details of the damage, and a photo of the item’s condition.
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We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution.
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Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.
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RETURN POLICY
We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs.
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CONTACT
If you have any further questions or would like more help, please don’t hesitate to contact us at contact@kingdomaccess.store